Terms & Conditions
OVERVIEW
This website is operated by Rapid Reg Plates. Throughout the site, the terms “we,” “us,” and “our” refer to Rapid Reg Plates. We offer this website, including all information, tools, and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the store shall also be subject to the Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the website after posting changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province, or you have given consent for your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws) when using the Service. You must not transmit any destructive code such as viruses or worms. Any breach of the Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason. Your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during network transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us. The headings in this agreement are for convenience only and do not limit or affect the Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information on this site is not accurate, complete, or current. The material on this site is provided for general information and should not be the sole basis for decisions. Any reliance on the material is at your own risk.
Historical information provided is for reference only. We reserve the right to modify site content at any time but are not obligated to update any information. You agree it is your responsibility to monitor changes.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice and are not liable for any modifications, price changes, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These may have limited quantities and are subject to our Return Policy. We strive to display product colors and images accurately but cannot guarantee your monitor’s display will be accurate.
We reserve the right to limit sales to any person, region, or jurisdiction on a case-by-case basis. Product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time. Offers are void where prohibited.
We do not guarantee that product quality will meet your expectations or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities at our discretion, particularly for orders appearing to be placed by dealers, resellers, or distributors. We will attempt to notify you if changes to your order occur.
You agree to provide accurate, current, and complete account information for all purchases. Promptly update your account and payment information to ensure successful transactions and communications.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools, which we neither monitor nor control. You agree that these tools are provided “as is” without warranties. Use of optional tools is at your own risk and discretion.
Future services or features added to the website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some content, products, and services available through our Service may include third-party materials. We are not responsible for examining or evaluating third-party content or accuracy. We are not liable for any harm related to third-party transactions. Review third-party policies carefully before engaging.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
You agree that we may use any submissions you provide without restriction. We are not obligated to maintain comments in confidence, pay compensation, or respond. We may monitor, edit, or remove content at our discretion.
You agree your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material. You are responsible for your comments’ accuracy. We assume no liability for comments posted by you or others.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
We may correct errors, inaccuracies, or omissions and update information at any time without prior notice. We are not obligated to update information except as required by law.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site for unlawful purposes or to violate laws, infringe intellectual property, harass, or transmit malicious code. Violations may result in termination of Service.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, secure, or error-free service. Use of the Service is at your own risk. The Service is provided “as is” without warranties. We are not liable for damages arising from the use of the Service.
SECTION 14 – INDEMNIFICATION
You agree to indemnify Rapid Reg Plates from any third-party claims arising from your breach of these Terms.
SECTION 15 – SEVERABILITY
If any provision is deemed unlawful or unenforceable, it will be severed without affecting the validity of remaining provisions.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by either party. Termination does not affect any obligations incurred prior.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us. They supersede prior agreements and govern your use of the Service.
SECTION 18 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time. Continued use of the website after changes constitutes acceptance.
SECTION 19 – RETURN POLICY
In the unlikely event that you receive damaged or faulty goods, we will offer a replacement or refund. If a refund is required, we may request that goods are returned or destroyed.
Please note that in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, certain bespoke items, including personalised number plates, are exempt from returns. This exemption applies because these products are custom-made to your specifications and cannot be resold or reused. However, this does not affect your statutory rights. If the bespoke product is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund.
For non-bespoke items, you have the right to cancel your order within 14 days of receiving the goods, provided the items are returned in their original condition. To initiate a return or request a cancellation, please contact our customer service team for further instructions.
Use our contact form below if you need further assistance.
Contact Details
Email: contact@rapidregplates.co.uk
Tel: 0116 319 4495
Address:
Rapid Reg Plates House, Earl Shilton, LE97LD
(note: not open to visitors for security reasons)
Opening Times
Our telephone lines are open from 11am to 2pm, Monday to Friday.
If you need assistance outside of these hours please contact us by email, which is monitored 9am to 5pm, Monday to Friday.
Please note all calls are recorded for quality and training purposes.